Questions? Call us: 877-411-2560

Heritage Store Returns Policy

You may return items purchased from the Heritage Store within 120 days of your order for a full refund of the original purchase price excluding shipping charges. Research papers are not eligible for return. If the items you ordered arrived damaged or if you received items that you did not order, please contact the Heritage Store at shop@heritage.org or 877-411-2560.

Return Instructions

Items should be packed securely in their original product packaging. Include the original packing slip or a copy of it inside the packaging. Ship the items to the Heritage Fulfillment Center at the address printed on the return shipping label. Cut out and affix the return shipping label to the outside of the packaging. Return shipping charges must be prepaid by the customer. It is recommended that you use a shipping method that can be tracked; keep a copy of the tracking number for reference.

After the Fulfillment Center receives the returned items, the original purchase price excluding shipping charges will be refunded to your credit card within 2-3 weeks. We will notify you via email once we have received your return and are processing your refund.

Please contact us at shop@heritage.org or 877-411-2560 with any questions related to returns and refunds.